Patient Access Representative I - Radiology Scheduling

Arkansas Children's Hospital NorthwestSpringdale, AR
1d$16 - $20

About The Position

Responsible for the first impression of Arkansas Children’s; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.

Requirements

  • Entry Level - Experience not Required.

Nice To Haves

  • High school diploma or GED or equivalent
  • Required Work Experience:
  • Recommended Work Experience:
  • Required Certifications:
  • Recommended Certifications:

Responsibilities

  • Schedules all patient appointments and ensures referrals are obtained.
  • Meets or exceeds expected productivity and accuracy standards.
  • Greets and engages patients, families and visitors in order to provide a positive first impression.
  • Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
  • Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
  • Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
  • Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
  • Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.
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