Patient Access Representative - Resident Clinic

Kingman Regional Medical CenterKingman, AZ
14hOnsite

About The Position

As a valued member of our team, you will be responsible for providing essential clerical support and ensuring a seamless patient registration process. This entails verifying benefits, facilitating patient discharges, collecting copays or payments, maintaining accurate account balances, and performing general data entry tasks.

Requirements

  • High school diploma or equivalent
  • BLS from American Heart Association or American Red Cross
  • AZ DPS Level 1 Fingerprint Clearance Card
  • Minimum of one (1) year experience working in a customer service position and/or office setting

Responsibilities

  • Provides excellent customer service completing the registration process for patients.
  • Confirms patient demographic information, verification of benefits, scheduling and coordinating post discharge care for patients, collection of copays or payments, balancing of accounts, and general data entry.
  • Preregister, register, schedule, reschedule, and discharge patients according to the defined guidelines.

Benefits

  • Medical, Dental, Vision, Employer Paid HSA for HDHP participants, Robust Wellness and Employee Assistance Program, Employer Paid Group Life, Short & Long-Term Disability
  • Generous Paid Leave Accruals and PTO Cash Out Opportunities
  • 403b Retirement Plan with Employer Contributions
  • Employee Recognition Programs, Employee Discounts, and Employee Referral Bonus Program
  • Employee Identity Theft Protection
  • On-site daycare exclusive to our employees’ children of all ages
  • On-site Wellness Center with fitness classes, personal training, indoor pool, racquetball, and basketball courts
  • Tuition Reimbursement/Scholarships for full-time employees
  • As a not-for-profit organization, our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program
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