Patient Access Representative

Lumexa Imaging•Mount Laurel Township, NJ

20h•Onsite

About The Position

South Jersey Radiology is seeking Patient Schedulers for our Patient Access Center of Excellence!! Come join our team!! Location: Mt. Laurel, NJ Hours: Monday - Friday must be available for a shift from 7am - 7:30pm Status: Full Time Onsite Work with the largest Radiology Practice in Southern New Jersey! As a combined organization, SJRA and Larchmont Medical Imaging are positioned as the premier diagnostic imaging practice in the region by continually investing in new technologies and equipment to provide our patients excellence in radiology. Our talented and dedicated employees at SJRA and Larchmont Medical Imaging deliver exceptional, state of the art care to patients and we are looking to add to our workforce with those who want to be on a top performing team! OUR MISSION: We make the best of radiology better to improve lives. OUR VALUES: Do the right thing, Be the best team, Be innovative, Demonstrate value and Find a way! We have competitive elective benefits to support our employees working twenty-four hours per week or more that include: Medical, Dental, Vision, HSA/FSA, 401K, Employee Discount on Imaging, Four Paid Hours with our Commitment to Service program (Community Service), Teladoc, Voluntary Life and AD&D, and Employee Assistance Program! We also have Paid Time Off starting at twenty hours or more per week (prorated based on start date and hours worked). SUMMARY – The purpose of this position is to schedule for all locations in an efficient and timely manner while striving for excellence in customer service.

Requirements

High school diploma or equivalent
Knowledge of multiple insurance eligibility/authorization web sites
Ability to speak clearly and concisely, possess active listening skills
Knowledge of medical insurance
Knowledge of medical terminology and coding
Good computer skills, proficient in use of computer, keyboard and mouse, as well as other office equipment as necessary
Excellent interpersonal skills

Nice To Haves

Prior experience in a medical call center or front office preferred

Responsibilities

Schedule, reschedule, or cancel x-ray, fluoro, ultrasound, mammography and DEXA studies.
Follow scheduling work flow
Verify insurance eligibility, cost share and other insurance requirements (i.e. referrals, pre-certs, etc.).
Document the patients’ account appropriately
Task as appropriate modality, billing, filming, etc.
Daily data entry/computer work
Give patient preparations and/or end of call procedures
Mail patient reports as requested
Handle questions/requests from referring physicians’ offices and patients
Punctuality and regular attendance
Maintain confidentiality and comply with all HIPAA and Corporate Compliance regulations
All other duties as assigned

Benefits

Medical, Dental, Vision, HSA/FSA, 401K, Employee Discount on Imaging, Four Paid Hours with our Commitment to Service program (Community Service), Teladoc, Voluntary Life and AD&D, and Employee Assistance Program!
Paid Time Off starting at twenty hours or more per week (prorated based on start date and hours worked).
Career Growth: We support and encourage all employees to advance their careers through internal promotion in the organization. We offer the Technologist Advancement Academy (TAA), a cross training program is designed to help our employees to pursue registry in other modalities (MRI, CT, Mammography). It allows you to advance your career during working hours while still being paid. Our program includes a dedicated trainer and online training through simulations.
Medical Insurance: We partner with a leading healthcare provider to offer three competitive medical plans for employees to select from based on their individual healthcare needs.
Dental Insurance: South Jersey Radiology has worked with a leading healthcare provider to design a dental plan that is a step above most in the market today, offering the largest network of providers in the country and orthodontia coverage with no age limit!
Vision Insurance: We are proud to offer competitive and affordable vision coverage to our team.
Life Insurance: We provide life insurance coverage at no cost to the employee and offer additional voluntary coverage.
Paid Time Off: We offer 18 days and holidays when you start with South Jersey Radiology. More time off is earned as you stay with the team!
401(K): SJRA is proud to offer a 401(k) plan with Safe Harbor and Profit Sharing contributions.
Teladoc: Affordable convenient option for treating all your medical conditions, it allows you to talk to a doctor anytime anywhere by phone or video consult.
Employee and family discount: Several radiology studies (scans) are fully covered for employees and eligible household members simply be being part of the SJRA family.
Short & Long Term Disability: For those unexpected life events we offer voluntary short and long term disability insurance through The Hartford. Maternity leave is covered by short term disability.