Patient Access Representative - Mother Baby
About The Position
The Patient Access Representative greets patients/family members and obtains and/or verifies demographic, clinical, financial and insurance information in the process of registering patients for service delivery, including the entry of patient/guarantor information in the patient accounting system, collection of patient signatures on all appropriate forms and the imaging/copying of registration documents. Obtains and processes signed physician orders, conducts online insurance eligibility/benefit verification on designated cases, notifies patient/guarantor and collects patient liabilities, and refers appropriate cases to financial counseling for follow-up and consultation. May provide escort and directional support to patients, family members and visitors. Status: Per Diem Training: The first two weeks of training are M-F, 8a-430pm must be able to attend this Location: Onsite, Grand Rapids Mother/Baby Jefferson Ave
Requirements
- 1 year customer service experience, required
- HS Diploma or equivalent
- HFMA CRCR or NAHAM CHAA required within one (1) year of hire.
Nice To Haves
- Medical terminology required & knowledge of diagnostic & procedural coding
- Insurance verification with the ability to explain benefits, secure necessary authorizations
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
