Patient Access Representative (32 hours)

SSM Health • Fond du Lac, WI

6d • Onsite

About The Position

It's more than a career, it's a calling. WI-Fond du Lac Regional Clinic Waupun Worker Type: Regular Job Highlights: Scheduling & Logistics: The role is fully onsite. Work schedule is Monday through Friday, 8:00 AM to 5:00 PM. Candidates may be based in Fond du Lac or Waupun. Skills & Matching Criteria: Health insurance knowledge Customer service skills Experience with Epic Job Summary: Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

Requirements

• High School diploma/GED or 10 years of work experience
• No experience required

Responsibilities

• Gathers information from patient and enters into appropriate database.
• Seeks appropriate resources to resolve issues about the type, date or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
• Coordinates and communicates schedules.
• Assists with coordination of activities related to insurance pre-certification/authorization.
• Provides counseling to patient, participant or their representative regarding pre-service requirements and instructions.
• Performs clerical and reception duties associated with patient registration.
• Performs other duties as assigned.

Benefits

• SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
• Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED