Patient Access Services Supervisor

Texas Health Resources • Plano, TX

37d • Onsite

About The Position

Patient Access Services Supervisor
Bring your passion to Texas Health so we are Better + Together
Work location: Texas Health Prosper 1970 W. University Dr. Prosper, TX 75078
Work hours: Full Time - Days - 8am - 4:30pm - 40 hours/week. Weekend rotation every other month
Patient Access Department highlights:
· The Patient Access Supervisor is a key member of the Patient Access Services team.
· Fast-paced environment that requires quick thinking when dealing with emergency situations.
· Team-oriented work environment with expanded resources from other Patient Access areas.
Since 1991, Texas Health Presbyterian Hospital Plano has served the communities of Plano, Frisco, Carrollton, Addison, Richardson, and McKinney. As a 386-bed, full-service hospital, we're proud to deliver exceptional care to North Texans through advanced technology and a dedicated team.
We offer a range of specialties, including emergency medicine and trauma, cardiology, neurosurgery and spine care, orthopedics, women's services, adult and adolescent behavioral health, and critical care. Our hospital also provides state-of-the-art surgical services supported by leading technology and clinical expertise.
Texas Health Plano is a Level II Trauma Facility and the only health care provider in Collin County with Level IV NICU and Level IV Maternal Facility designations. We are also a DNV-certified Comprehensive Stroke Center and Primary Heart Attack Center accredited by The Joint Commission in Hip and Knee Replacement.
We're proud to be a four-time Magnet-designated hospital. Our team members enjoy outstanding benefits, including an on-site childcare center designed to support working parents.
If you’re ready to join us in our mission to improve the health of our community, then let’s show the world how we’re even better together!
Learn more about our culture, benefits, and recent awards.
Do you still have questions or concerns? Feel free to email your questions to [e-mail]
#LI – AM1

Requirements

• High School Diploma or Equivalent required
• 3 years of related work experience required
• CPI - Crisis Prevention Intervention Training within 90 days required and maintained annually

Nice To Haves

• Associate degree preferred
• CHAA - Certified Healthcare Access Associate preferred upon hire
• CHAM - Certified Healthcare Access Manager preferred upon hire

Responsibilities

• Supervise employees assigned and act as a resource for assigned employees within the department.
• Review patient account errors and denials that pertain to the Insurance Verification's Department.
• Provide guidance to staff, which will enable them to perform necessary action to correct patient account. Distributes corrections and denials as appropriate.
• Maintain staff's productivity standards set by the department by pulling reports out of ONTRAC and triaging accounts to even out worklist.
• Maintain appropriate work schedules., ensures adequate staffing, and takes weekend calls as needed.
• Perform tasks and training of area in which he or she is assigned. Responsible for the design and implementation of system and entity policies related to data collections, patient and family education. Corporate Compliance program, patient rights and responsibilities, legal consents, release of information, medical staff bylaws and JCAHO, state and federal regulations.
• Completes other duties as assigned.

Benefits

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees