Patient Access Specialist- Per Diem-Brookings

Curry Health Network • Brookings, OR

17h

About The Position

Under the direct supervision of the Registration Supervisor, the Patient Access Specialist ensures that the patient information is collected, ensures that patients are aware of network policies and procedures. Interviews patients or representative and enters accurate, appropriate, and required information into computer data base. Distributes appropriate information to ancillary departments. Participates in performance improvement and CQI.

Requirements

• High school graduate or equivalent.
• Ability to communicate in English; both verbally and in writing.
• Basic computer knowledge.
• Ability to type 40 words per minute.
• Excellent interpersonal skills.

Nice To Haves

• One year in office setting preferred.
• Experience with medical terminology and insurance preferred.
• Additional languages preferred.
• Experience in a setting that required excellent customer service preferred.
• Knowledge of medical terminology.

Responsibilities

• Responsible for interviewing patients or their representative to obtain personal information and/or verifying information already on file, including emergency contact numbers and insurance information.
• Obtains signatures from all incoming patients on Conditions of Access and Privacy forms.
• Provides information to the patient/representative about billing, complaint process, patient rights and HIPAA.
• Distribute network specific literature appropriately.
• Collects payments, records payments, and forwards payments to Fiscal services appropriately and by the next business day.
• Knows network financial policies, familiar with services that are available, refers patients to financial counselor when appropriate.
• Communicates appropriately and clearly to supervisor, coworkers, and patients.
• Other duties as assigned to support the overall effectiveness of the department and organizational performance in accordance with Curry Health Network’s Mission, Vision and Shared Values.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED