Patient Access Trainer - FT Days

Community Health Systems Professional Services Corporation•Dothan, AL

About The Position

Seeking a full-time Patient Access Trainer to support our Admitting department at Flowers Hospital, located at 4370 W Main St, Dothan AL. Day Shift: Schedule TBD, days to be determined based on needs of the department. We know it's not just about finding a job. It's about finding a place where you are respected, valued, and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible. The Training Specialist supports employee development by designing, delivering, and evaluating training programs that enhance skills, improve performance, and align with organizational goals. This role assesses training needs, collaborates with stakeholders, and ensures effective learning through diverse instructional methods and learning platforms.

Requirements

Bachelor's Degree in Human Resources, Organizational Development, Education, or a related field required or
Four (4) plus years of direct experience in lieu of a Bachelor's degree required
2-4 years of experience in training, employee development, or human resources required
Proven ability to design and deliver effective training programs.
Strong communication, facilitation, and presentation skills.
Proficient in learning management systems (LMS) and instructional technologies.
Knowledge of adult learning theory, instructional design, and performance improvement practices.
Analytical and problem-solving skills to evaluate training impact and effectiveness.
Excellent organizational and time management skills.
Ability to work independently and collaborate with diverse teams.
Strong written and verbal communication skills.

Nice To Haves

Experience in a healthcare setting preferred
SHRM-CP preferred

Responsibilities

Identifies learning needs and skills gaps through needs assessments, surveys, and consultation with leaders.
Designs, develops, and updates training materials, manuals, and course content using adult learning principles and instructional design best practices.
Delivers engaging training sessions through in-person classes, virtual platforms, or hybrid methods tailored to varied learning styles.
Coordinates and manages training logistics, including scheduling, registration, materials, and technology setup.
Partners with department leaders to ensure alignment of training programs with organizational initiatives and performance goals.
Maintains training records, reports outcomes, and evaluates program effectiveness using feedback and performance metrics.
Supports compliance with regulatory training requirements and facilitates mandatory education as applicable.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.