Patient Account Associate
About The Position
Clears edits, contacts payers and submits claims via electronic or paper claim submission according to governmental regulations, agency policies, Advocate Health guidelines and timeliness standards. Receives and follows up on incoming correspondence and telephone inquiries regarding information for payment. Reviews & corrects billing claim edits. Ensures completion of all manual cash posting according to departmental policy. Enters adjustments to account balances when appropriate. Reviews expected reimbursement as compared to actual. Assists in reviewing/ resolving patient due credit balances. Receives, review and takes actions for all communications within the business office.
Requirements
- High school diploma or GED required.
- Requires the ability to communicate effectively in verbal and written formats preferred.
Nice To Haves
- College degree preferred.
- One-year experience in related financial services or healthcare setting preferred.
- Proficiency in Word, Excel and Outlook preferred.
- Prior healthcare and specifically Epic billing experience preferred.
Responsibilities
- Clears edits, contacts payers and submits claims via electronic or paper claim submission according to governmental regulations, agency policies, Advocate Health guidelines and timeliness standards.
- Receives and follows up on incoming correspondence and telephone inquiries regarding information for payment.
- Reviews & corrects billing claim edits.
- Ensures completion of all manual cash posting according to departmental policy.
- Enters adjustments to account balances when appropriate.
- Reviews expected reimbursement as compared to actual.
- Assists in reviewing/ resolving patient due credit balances.
- Receives, review and takes actions for all communications within the business office.
Benefits
- Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
- Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
- Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
