Patient Account Registrar

Central Maine Medical Center • Lewiston, ME

1d • Onsite

About The Position

Central Maine Healthcare is an integrated healthcare delivery system serving 400,000 people living in central, western and Midcoastal Maine. CMH's hospital facilities include Central Maine Medical Center in Lewiston, Bridgton Hospital and Rumford Hospital. CMH also supports Central Maine Medical Group, a primary and specialty care practice organization. Other system services include the Central Maine Heart and Vascular Institute, a regional trauma program, LifeFlight of Maine's southern Maine base, the Central Maine Comprehensive Cancer Center and other high-quality clinical services.
The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Requirements

• Customer Services experience required
• High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires)
• Effective written and verbal communication skills
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem-solving skills

Nice To Haves

• Previous hospital experience as an admissions representative preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Interviews the patient or his/her representative to obtain patient demographics.
• Secures insurance information, eligibility, benefits and authorizations as applicable.
• Works closely with all facets of the Admitting department including PBX operator function and reception areas.
• Operate a computer to input and retrieve data.
• Communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics.
• Maintain proficiency in medical terminology.
• Complete special projects or other assignments in a specified timeframe.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED