About The Position

The Patient Account Representative 1 monitors the patient accounts process. This entry-level Patient Accounts Representative 1 works with patients, co-workers and external agencies to ensure the prompt payment and/or reimbursement of hospital and professional charges. The Patient Accounts Representative 1 is responsible for the billing and collection functions for multiple providers. The incumbent must review accounts on the practice management system and distinguish between balances and/or credits belonging to managed care vs the patient. The Patient Accounts Rep 1 is responsible for collections on delinquent insurance and patient balances and for working credit balance reports, posting payments and adjustments, and filing claims and appeals denials with managed care companies.

Responsibilities

  • Monitors the patient accounts process
  • Works with patients, co-workers and external agencies to ensure the prompt payment and/or reimbursement of hospital and professional charges
  • Responsible for the billing and collection functions for multiple providers
  • Reviews accounts on the practice management system and distinguish between balances and/or credits belonging to managed care vs the patient
  • Responsible for collections on delinquent insurance and patient balances and for working credit balance reports, posting payments and adjustments, and filing claims and appeals denials with managed care companies.
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