Patient Account Representative
About The Position
The Patient Account Representative (PAR) is a key member of the business office and performs operational duties within the revenue cycle. This role is responsible for daily tasks including patient account resolution, charge entry, denials and insurance follow-up, and payment application for multiple payers. The PAR serves as a patient advocate by answering billing questions regarding insurance payments and co-payments. This position also works directly with Dermatology Consultants providers, and staff, on issues impacting the revenue cycle and requires a strong understanding of all revenue cycle functions. Dermatology Consultants offers employees: Competitive Salary; holiday bonus eligibility No Evenings or Weekends Generous Company-funded 401K and Profit Sharing Discounts on Cosmetic Services (including Botox, laser hair removal, facials and more) Free Parking Paid Time Off and Paid Holidays Company-sponsored Wellness program Benefits; Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, Accident, HSA, FSA, Legal, tuition reimbursement Starting Pay Range: $21.50 - $27.50 per hour
Requirements
- Strong knowledge of Excel
- High attention to detail and data accuracy
- Capable of working in a fast-paced environment with multiple deadlines
- Strong technology skills including using computer software, MS Office, fax, copier, printer
- Ability to use fingers/hands for data entry and phone work up to 8 hours daily
- Ability to communicate effectively with co-workers, supervisor, clinical staff, and providers
Nice To Haves
- Experience with payer reimbursement policies, ERA and paper check posting, and payer remittance advice
- Knowledge of healthcare billing/revenue cycle process, specifically denials and appeals
- Knowledge of collections laws and practices
- Ability to audit and understand multiple payment accounts
- 2+ years’ experience in a healthcare business office setting
Responsibilities
- Editing and entry of daily charges from our dermatology providers as needed
- Insurance payment application including payment, denial and remit posting
- Pre-collection calls to patients regarding past due balances, sending letters as needed
- Billing and collections duties
- Process insurance denials and file appeals
- Transaction and data entry posting (adjustments, denials, reversals, etc.)
- Verify insurance eligibility
- Review and process returned mail
- Review and process cash and bank deposits
- Maintain understanding of policies and procedures of the entire Business office
- Answer the Business Office phone line and provide patient-centered customer service
- Protect patient confidentiality
Benefits
- Competitive Salary
- holiday bonus eligibility
- No Evenings or Weekends
- Generous Company-funded 401K and Profit Sharing
- Discounts on Cosmetic Services (including Botox, laser hair removal, facials and more)
- Free Parking
- Paid Time Off and Paid Holidays
- Company-sponsored Wellness program
- Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, Accident, HSA, FSA, Legal, tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
