Patient Appointment Coordinator

Athena Medical Management LLC•Cumming, GA

1d•$17 - $18•Onsite

About The Position

Athena Medical Management is seeking a Patient Appointment Coordinator Bilingual Spanish (or Portuguese or Hindi) to help us serve our growing patient population at our Women's Imaging Specialists facilities. We currently have 15 physical locations that provide state-of-the-art 2D / 3D diagnostic medical imaging services specializing in digital mammography and breast ultrasound. This job is located in Cumming, GA . You must have a pleasant personality, be a team player, and possess professional etiquette. Come join our growing team and see why "our passion runs pink!"

Requirements

Must be fluent in English and 1 other language, preferably Spanish, Portuguese or Hindi
Positive attitude and genuine love of people
Desire to be part of a team
Detail-oriented, including ability to follow step-by-step instructions and enter data accurately into the company's information management system.
Ability to provide excellent customer service with an enthusiastic, can-do attitude
Proven record of excellent attendance and punctuality
Proven ability to work independently in a collaborative environment.
Excellent data entry skills
Exceptional Customer service skills
Strong communication, organizational skills and time management
Radiology and medical terminology a plus
Ability to multi-task
Must be a High School graduate (or equivalent) and must have 2 years of related work experience in a physician's office.
Proficiency with basic Microsoft programs (Word, Excel, Outlook and Teams) and the ability and willingness to learn our scheduling and EMR software.
Fluency in English and 1 other language

Nice To Haves

Radiology and medical terminology a plus

Responsibilities

Accurate and efficient scheduling and rescheduling of all routine and diagnostic services for multi-site imaging provider.
Understand custom requirements and variations among individual facility appointment schedules.
Answer a high volume of incoming calls daily with a consistent and exceptional level of customer service.
Accurate data entry of medical appointments, special instructions, patient information and appointment-specific chart notes.
Create and maintain new referring provider practice information.
Work successfully with direct coworkers and other medical facility staff as well as referring provider office staff
Prior knowledge of OSHA/HIPAA requirements is helpful.