Patient Authorization and Referral Representative
About The Position
The Practice Coordinator for the Providence Neurovascular Center is responsible for assuring a comprehensive process, updated data base and the integrity of the referral process for patients to both physicians and specific services housed in the center. The Practice Coordinator will establish and maintain an updated overview of neurovascular resources available within the Providence Neurovascular Center and its associated membership of individual physicians and clinicians. Maintains an up to date knowledge base to process calls for physician referrals, general neurovascular disease site information. Develops and maintains a database of numbers, types of calls and responses to those calls. Devises and implements a system for follow up to assure that callers needs have been met. Providence caregivers are not simply valued – they’re invaluable. Join our team at St Joseph Medical Center thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Requirements
- Experience dealing with confidential information and knowledge of privacy laws.
- Demonstrated excellence in customer service.
Nice To Haves
- Associate's Degree
- Work experience in an neurovascular clinical setting.
Responsibilities
- assuring a comprehensive process
- updated data base and the integrity of the referral process for patients to both physicians and specific services housed in the center
- establish and maintain an updated overview of neurovascular resources available within the Providence Neurovascular Center and its associated membership of individual physicians and clinicians
- Maintains an up to date knowledge base to process calls for physician referrals, general neurovascular disease site information
- Develops and maintains a database of numbers, types of calls and responses to those calls
- Devises and implements a system for follow up to assure that callers needs have been met
Benefits
- Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
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What This Job Offers
Education Level
Associate degree
