Patient Care Coordinator-Results Physiotherapy/AST West Hill Park clinic

Upstream Rehabilitation • Nashville, TN

10d

About The Position

Results Physiotherapy-AST, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Nashville, TN
What is a Patient Care Coordinator?
A Patient Care Coordinator is the first person to greet our patients, assisting with insurance, patient referrals, and scheduling questions.
Our Patient Care Coordinators have excellent customer service skills and are capable of multitasking in a fast-paced environment. Attention to detail is crucial in this role to ensure our clinics operate with accuracy and efficiency.
Patient Care Coordinators build strong patient rapport and help in the patient recovery process. This is reported to be one of their greatest job highlights.

Requirements

• Great attitude and a desire to help others
• Ability to work independently and as a team
• Superior customer service and communication skills
• Ability to multitask and remain detail oriented
• Adaptable
• Appropriate computer skills

Nice To Haves

• Prior healthcare and billing experience

Responsibilities

• Greeting patients in a friendly, supportive manner
• Answering incoming calls
• Scheduling new and reoccurring appointments
• Verifying insurance coverage and obtaining insurance authorizations
• Collecting patient payments and balancing end of day
• Post daily charges into billing software
• Manage insurance denials and accounts receivable
• Participating in training programs and staff meetings
• Working knowledge of our electronic health records system
• Navigating between multiple computer programs and web base portals

Benefits

• PTO
• holiday pay
• medical/dental/vision insurance
• 401k match
• Competitive wages

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees