Patient Care Coordinator (Merida, YUC)

Snapscale

1d • Onsite

About The Position

Healthcare Virtual Assistants Wanted 📍 Onsite – Mérida, Mexico Snapscale is hiring Healthcare Virtual Assistants to support established U.S. medical practices. This is a professional, long-term onsite role focused on patient care and operational excellence. New office, new computer equipment, friendly environment. Immediate positions available for qualified candidates. Don't miss this opportunity for stable employment! Snapscale has supported healthcare providers since 2017. The Mérida team is a dedicated delivery center built for long-term growth.

Requirements

• Experience in a clinic, doctor’s office, or hospital.
• Proficient in English (B2 or higher) and Spanish.
• OR High-end customer service professionals with excellent phone presence
• Minimum of 2 years of experience in a healthcare setting.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in using healthcare management software.
• Ability to work effectively in a team-oriented environment.
• Attention to detail and problem-solving skills.

Nice To Haves

• Familiarity with medical terminology and medical billing is a plus.

Responsibilities

• Answer inbound patient calls
• Schedule and confirm appointments
• Navigate EMRs
• Verify insurance benefits (VOB)
• Support prescription refill workflows

Benefits

• Competitive salary based on experience.
• Paid training and holidays.
• Annual Performance Reviews and Salary increases available.
• Consistent full-time schedule aligned with U.S. business hours.
• Stable on-site role with long-term growth potential.
• Future possibility of remote work after a year (Must meet HIPAA standards)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed