Patient Care Manager - RN

Heart to Heart Hospice•Nashville, TN

About The Position

Join the Heart'n Soul Team. Our Soul Food is our patients and families! Our mission is to intentionally focus our efforts to ensure that everyone has information and access to high-quality, compassionate care when facing a life-limiting illness. We seek qualified individuals to partner with us at Heart’n Soul Hospice, embrace our mission and be part of a team that serves a higher purpose- patients and families. We are the Employer of CHOICE, Heart’n Soul’s core values are CHOICE… C – Compassion First: We care for every patient and family with empathy, dignity, and kindness. H – Heart’n Soul Connections: We create authentic bonds by listening deeply, communicating openly, and honoring every story. O – Obligation to Act, Listen, and Honor: We Always GO, Always Listen, Always Honor. I – Integrity in All We Do: We build trust through honesty, accountability, and the highest ethical standards. C – Commitment to Excellence in Care: We are dedicated to quality, innovation, and continuous improvement in patient care. E – Empathy in Every Interaction: Because every story and every moment matters. Patient Care Manager - Registered Nurse

Requirements

Current State Registered Nurse License
Current State Driver’s License, reliable transportation, and provide ongoing valid and current auto liability insurance
Two years of experience as a Hospice Registered Nurse in a clinical care setting, or home health
Must be highly motivated, self-directed, flexible, and able to work well and participate in a multidisciplinary group setting
Possess good organization, people and problem solving skills and the ability to multi-task many projects and strategies simultaneously
Strong critical thinking, organizational, interpersonal, and communication skills

Responsibilities

Direct and coordinate clinical departments and sites; assumes responsibility for continuity, quality, and safety of services delivered in compliance with State and federal regulations (Conditions of Participation).
Supervise and provide direction to nursing staff and team members, in an effort to ensure quality, compliance with Plan of Care, assessment and reassessment of patient's needs and continuity of services by appropriate health care personnel.
Supports employee and patient education to enhance knowledge, skills and achieve quality experiences. Continuously trains nursing staff to retain employees with the highest quality of patient care.
Provide coaching, development, feedback and annual evaluations to team members in a professional and timely manner.
Timely submission of all documentation
Performance of other duties as required
Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures