Patient Care Navigator

DMOS Orthopaedic Centers • West Des Moines, IA

6d

About The Position

Are you a kind and reliable resource? As a Patient Care Navigator at DMOS, you
will guide patients through their orthopaedic journey with us by scheduling
follow up appointments, assisting with surgery scheduling, and submitting prior
authorizations for procedures. In this full-time, clinic hour position you will
work alongside a team of patient care navigators and clinical staff members to
create an outstanding patient experience. To thrive in this role, you are able
to recall information quickly and prioritize tasks accordingly.

This is a private practice that expects outstanding experiences for patients
throughout their orthopaedic journey

Requirements

• Calm. Ability to communicate calmly with patients and Physicians.
• Professional. Display a high-level of professionalism when interacting with patients and clinical staff members.
• Multi-tasker. Ability to handle multiple tasks at one time while staying organized.
• Curiosity. You practice the art of listening, asking clarifying questions and avoiding interrupting.
• Experience. Prior exposure to patient care coordination.
• Dependability. Ensures patients receive timely care, promotes a reliable healthcare environment, and supports the overall efficiency of the team.

Responsibilities

• Acting as the patient's guide and reliable helper for scheduling surgery and any necessary follow-up care.
• Utilizing Office 365 products to organize physician surgery schedule, insurance prior authorizations and communicating with hospital and ambulatory surgery center staff

Benefits

• Consistent schedule, no weekend coverage
• Friendly, fun and dedicated peers
• Outstanding 401(k) with employer match and an annual company profit sharing contribution (even if you don't participate in the employer match)
• Health, dental, and vision insurance including 6 paid holidays and a generous PTO accrual program (as a full-time employee you can anticipate to earn up to 22 days per year)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed