Patient Concierge

Columbus Arthritis Center • Columbus, OH

1d • Onsite

About The Position

Columbus Arthritis Center is one of the largest Rheumatology private practices in Ohio. Our mission is to provide exceptional and compassionate healthcare to every patient we can. We are dedicated to creating a welcoming environment where patients are respected and supported on their healthcare journey. We are committed to fostering an environment where each employee is valued and encouraged to grow personally and professionally. Every employee's growth is integral to our success, and their success is ours. We have a part-time Patient Concierge position in our Radiology Department in our offices near Grandview, Ohio. This is a Monday, Tuesday, and Friday position from 8:00 am - 4:30 pm. This position is responsible for greeting and assisting patients upon arrival. They will create a warm, welcoming environment through excellent customer service.

Requirements

• Attendance, punctuality, and reliability are not just expectations; they are essential qualities for success in this role, reflecting the stability and professionalism of our work environment.

Responsibilities

• Routing patient concerns and compliments to department leadership
• Responding quickly to patient feedback and demonstrating a commitment to resolving issues
• Data entry

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed