Patient Coordinator (PRN)

MedQuest Associates LLC•Laurinburg, NC

11h•Onsite

About The Position

Are you looking to make a difference in healthcare? Look no further! MedQuest Imaging, a trusted partner of Novant Health, is seeking dynamic individuals to join our team. We’re a premier manager of outpatient diagnostic imaging facilities, dedicated to our team members' growth and development and we want you. Facility: OrthoCarolina Laurinburg Location: 1604 Medical Dr, Laurinburg, NC 28352 Position Type: PRN Work Schedule Details: As needed to cover PTO during the week and on weekends. All hires must be able to attend 7 days of training during the week (M-F).

Requirements

High School Diploma or equivalent
0 - 2+ years of experience working in a customer support role or hospitality field
Strong customer service background and focus
Professional written and verbal communication skills
Working knowledge and ability to perform accurately and efficiently on computer
Demonstrated ability to multi-task
Ability to work in a fast-paced environment

Nice To Haves

Experience working in a physician practice or other type of medical services office
Knowledge of medical terminology
Prior patient collections experience in a medical setting
Medical records experience
Bachelor’s Degree

Responsibilities

serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center’s behalf
welcoming all patients and their family members into the imaging center
making patients and all visitors feel comfortable
anticipating and attending to the needs of our patients
checking patients in
answering the telephone
routing incoming calls to the appropriate party
scheduling patient appointments
collecting balances from patients’ financial responsibility at time of service
other front office/desk duties as necessary