Patient Experience Specialist I- Shannon Breast Center Big Spring

Shannon Medical•San Angelo, TX

About The Position

The Patient Experience Representative performs clerical and general office work of moderate difficulty while maintaining a high level of customer service.

Requirements

Ability to make decisions and takes appropriate action based on the information they have.
Recognizes own limitations and consults with the supervisor, manager, or team member when appropriate.
Works efficiently and manages duties to ensure that tasks are completed with accuracy and within the scheduled shift or reasonable amount of time.
Demonstrates accurate, knowledge and skill to carry out job duties.
Follows departmental work policies and procedures.
Speed and consistency of output and time utilization of job duties.
Demonstrates ability to consistently utilize electronic equipment and online computer programs to perform job duties, including electronic documentation, and order entry.
Consistently utilizes and maintains supplies and equipment to minimize lost charges and unnecessary equipment repair-replacement.
Adheres to established policies on privacy and security requirements for compliance with the Health Insurance Portability and Accountability Act (HIPAA), as applicable by Shannon Policy.
Must be able to see with corrective eye wear.
Must be able to hear clearly with assistance.
The ability to perform the duties and responsibility of the position, with or without reasonable accommodations for disabilities.
The ability to consistently lift, push or pull loads of up to fifty (50) pounds. (Unless nursing 50)
Sufficient strength, mobility and stamina to make frequent location and position changes, assist with patient care, and perform other physical activities of average difficulty.
Candidates whose disabilities make them unable to meet the requirements will still be considered fully qualified if they can perform the essential functions of the job with reasonable accommodations.