Patient Insurance Advocate-Zephyrhills & Wesley Chapel

HealthFund Solutions LLC • Zephyrhills, FL

2d • Onsite

About The Position

The Insurance Advocate enrolls patients in ACA Marketplace plans. This is an onsite role requiring attendance at the assigned hospital facilities—Zephyrhills on Monday, Wednesday, and Friday, and Wesley Chapel on Tuesday and Thursday. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. EST. The ideal candidate is compassionate, detail-oriented, and comfortable working in a fast-paced healthcare environment.

Requirements

• High School Diploma required; some college preferred
• 1-2 years related experience
• Knowledge of ACA marketplace, Medicaid, & commercial insurance terms preferred
• Computer proficient; EMR/EHR experience preferred
• Valid driver’s license, clean driving record, and active auto insurance
• Must complete hospital medical clearance and required vaccinations

Nice To Haves

• some college
• Knowledge of ACA marketplace, Medicaid, & commercial insurance terms
• EMR/EHR experience

Responsibilities

• Contact patients to assess financial and medical eligibility for coverage
• Enroll patients in ACA marketplace plans and obtain required documentation
• Guide patients through the enrollment process and assist with case issues
• Perform bedside screenings when necessary
• Manage a high volume of outreach calls
• Document all activity in HealthFund Solutions, Hospital databases, and EMR systems
• Stay up to date on ACA policies, procedures and certification requirements
• Provide accurate and timely data to support reporting and tracking needs

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability
• Critical Illness & Accident Plans
• 401(k) with up to 4% employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees