Patient Office Coordinator - Float

Ascension • Indianapolis, IN

2d • Onsite

About The Position

Orchestrate the patient arrival process by managing registration and intake to ensure every individual feels welcomed and cared for from the moment they walk in.
Synchronize complex scheduling and insurance verification to remove financial and administrative barriers to patient care.
Navigate a high-volume clinical environment by prioritizing urgent requests and multitasking to keep the office flow seamless for both patients and providers.
Facilitate clear communication and document management between patients and clinicians to ensure the medical team has the most accurate information at their fingertips.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Nice To Haves

• Stellar customer service skills
• Attention to detail
• Ability to effectively multitask
• The ability to work proficiently in several different computer systems including Net Health Therapy (outpatient rehab documentation & scheduling system), Soarian, and all insurance payer websites

Responsibilities

• Orchestrate the patient arrival process by managing registration and intake to ensure every individual feels welcomed and cared for from the moment they walk in.
• Synchronize complex scheduling and insurance verification to remove financial and administrative barriers to patient care.
• Navigate a high-volume clinical environment by prioritizing urgent requests and multitasking to keep the office flow seamless for both patients and providers.
• Facilitate clear communication and document management between patients and clinicians to ensure the medical team has the most accurate information at their fingertips.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more
• Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED