Patient Recruitment Specialist (Clinical Research – Outbound Calls) - Chicago, IL

The IMA Group • Chicago, IL

1d • $23 - $25 • Onsite

About The Position

IMA Clinical Research is seeking a Patient Recruiter to support enrollment for our clinical studies. This is a phone-intensive role ideal for someone who enjoys connecting with people, making outbound calls, and keeping things organized in a fast-paced environment.

Requirements

• 1+ year of experience in customer service, call center, or administrative roles
• Strong phone presence—confident, friendly, and comfortable speaking with new people daily
• Highly organized with the ability to manage multiple tasks and schedules
• Proficient in Microsoft Office

Nice To Haves

• EMR or research experience a plus

Responsibilities

• Conduct high-volume outbound calls to engage potential study participants
• Respond to inbound inquiries and guide patients through the recruitment process
• Pre-screen and schedule qualified participants for study visits
• Maintain accurate records and track outreach activity
• Coordinate scheduling and communication with patients and site staff
• Support administrative tasks to keep study operations running smoothly

Benefits

• Competitive pay: $23–$25/hour
• Medical, dental, and vision benefits
• 401(k) with employer match
• Generous PTO and paid holidays
• Tuition reimbursement & student loan repayment assistance
• No on-call responsibilities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees