Patient Registrar- Radiology- Hudson Valley
About The Position
Make a lasting impression on patients at NewYork-Presbyterian Hudson Valley Hospital as Patient Registrar. Assist patients with questions and concerns. Keep families informed. Light up the room with your presence while making the promise of putting patients first a reality. Join a supportive team, and help us deliver superior customer service to our diverse local community. As a member of our administrative team, you'll discover what sets us apart - passion for the individuals and families in our care. Explore this opportunity: Patient Registrar - Radiology - Day (7am-3pm) You will be responsible to schedule and confirm day-to-day appointments for a variety of Radiology exams using a computerized system, providing response to patients, preparing patients for their procedures, verifying insurance, requesting missing information, maintaining insurance data & adhering to healthcare unit policies. Register patients for a variety of procedures and appointments. Check-In at arrival. Receives calls through phone queue and also makes outgoing calls to referring facilities for faxed orders. Familiarity with radiology terminologies. Most importantly, you will be the calm and reassuring presence patients need as they navigate their hospital experience. This is a full time day (7am-3pm) position at NewYork-Presbyterian Hudson Valley Hospital located at 1980 Crompond Road, Cortlandt Manor, upper Westchester County, NY.
Requirements
- Qualified candidates have at least one year of clerical experience supported by a high school diploma or GED.
- Energetic, approachable individual with a desire to put patients first.
- Must be detailed oriented, able to problem solve and work independently.
- Ability to multi-task and perform various registration duties on demand.
- Includes willingness to cover all areas as needed.
Nice To Haves
- Knowledge of hospital procedures, routines, regulations, and medical terminology.
- Strong patient-facing front desk experience
- Clear, professional, empathetic communication skills
- Experience in patient verification and identification
- Technically savvy and comfortable with the Windows platform
Responsibilities
- Schedule and confirm day-to-day appointments for a variety of Radiology exams using a computerized system
- Provide response to patients
- Prepare patients for their procedures
- Verify insurance
- Request missing information
- Maintain insurance data
- Adhere to healthcare unit policies
- Register patients for a variety of procedures and appointments
- Check-In at arrival
- Receive calls through phone queue and also makes outgoing calls to referring facilities for faxed orders
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
