Patient Scheduling Coordinator - Full Time - Wolf River

West Cancer Center • Germantown, TN

1d

About The Position

The Patient Scheduling Coordinator plays a critical role in coordinating patient appointments, ensuring accuracy in registration, and assisting with insurance verification and referral processes. This role demands exceptional communication, organizational, and multitasking abilities.

Requirements

• High school diploma or GED
• Six months of related experience and/or training in healthcare or a similar administrative role
• Excellent verbal and written communication skills
• Strong organizational, follow-up, and multitasking abilities
• Proficiency in computer systems and scheduling software
• Ability to prioritize assignments in a fast-paced environment
• Problem-solving skills and sound judgment under minimal supervision
• Team-oriented, professional demeanor with a patient-first mindset

Nice To Haves

• Experience in insurance verification and referral processing

Responsibilities

• Greet patients and representatives in a professional and welcoming manner
• Verify and update demographic and insurance information
• Schedule office visits, lab work, radiology tests, and internal referrals
• Respond to phone calls and emails related to appointment scheduling
• Send out appointment reminders or rescheduling letters
• Assist patients with various requests and resolve scheduling issues
• Collaborate with care support and maintain referral documentation
• Support administrative functions and provide coverage for peers when needed
• Maintain confidentiality and demonstrate a patient-first approach
• Participate in training and orientation of new staff as assigned
• Attend staff meetings and maintain timely communication with leadership

Benefits

• No nights, weekends, or holidays.
• Comprehensive benefits package.
• Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.
• Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.
• Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.
• Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees