Patient Scheduling Representative - Float

UW Health • Madison, WI

1d

About The Position

Join the #1 hospital in Wisconsin!

We are seeking
a
Patient Scheduling Representative
to:

Schedule appointments via phone, in-person or electronic correspondence.
Take incoming phone calls from patients and their families to assist them
with their appointment scheduling needs.
Make outgoing phone calls to patients to schedule their appointments.
Coordinate with clinic staff to ensure that patients receive
appropriate care
in a timely manner.

At UW Health, you will have:

An excellent benefits package, including health and dental insurance, paid
time off, retirement plans, two-week paid parental leave and adoption
assistance. Full time benefits for part time work (for positions 60% FTE and
higher).

Options for a variety of schedules and shifts that offer flexibility and
allow for work-life balance.

Access to great resources through the UW Health Employee Wellbeing Department
that supports your emotional, financial, and physical well-being.

Tuition benefits eligibility - UW Health invests in your professional growth
by helping pay for coursework associated with career advancement.

UW Health Clinics - our physicians and staff are dedicated to providing an
exceptional patient and family experience by delivering the highest quality of
care in a compassionate environment. With more than 80 primary and specialty
care clinics located throughout Dane County and the surrounding areas, we are
proud to have the opportunity to impact the communities we serve.

Requirements

• High School Diploma or equivalent Required
• 6 months of previous experience in an office or customer service environment Required

Nice To Haves

• Associate's Degree or Bachelor’s Degree in Business Administration, Healthcare, or other related field Preferred
• Previous experience working in healthcare Preferred
• Previous experience scheduling of patients Preferred
• Previous experience with answering phones, greeting clients and customers in person Preferred

Responsibilities

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Benefits

• health and dental insurance
• paid time off
• retirement plans
• two-week paid parental leave
• adoption assistance
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED