Patient Scheduling Representative - General Pediatrics

UW HealthMadison, WI
13d$20Onsite

About The Position

We are seeking a Patient Scheduling Representative to: • Schedule appointments via phone, in-person or electronic correspondence. • Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. • Make outgoing phone calls to patients to schedule their appointments. • Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Requirements

  • High school diploma or equivalent.
  • Six (6) months of previous experience in an office or customer service environment.

Nice To Haves

  • Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.
  • Previous experience working in healthcare
  • Previous experience scheduling of patients or previous experience answering phones and greeting clients in person

Responsibilities

  • Schedule appointments via phone, in-person or electronic correspondence.
  • Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
  • Make outgoing phone calls to patients to schedule their appointments.
  • Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
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