Patient Service Rep, Full-time, EMG-Urgent Care, Murphy, NC

Erlanger Health System • Murphy, NC

18h

About The Position

Receive incoming telephone calls in a prompt, courteous, and professional manner and greet and check-in /check-out patients in the same manner, coordinate patient appointments, and collect daily cash/check/credit card patient payments. This includes those staff who are working in the designated Rural Health Clinics.

Requirements

• Two years of experience in customer service or reception, preferably in a health care environment.
• Computer skills and working knowledge of computers and Microsoft Windows and Office applications.

Nice To Haves

• High school diploma or equivalent

Responsibilities

• Receive incoming telephone calls in a prompt, courteous, and professional manner
• Greet and check-in /check-out patients in the same manner
• Coordinate patient appointments
• Collect daily cash/check/credit card patient payments
• Obtain precertification/authorization for in-office procedures and out-patient studies

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED