Patient Service Representative - Cardiology at Ithaca Mall- Full Time- Days
About The Position
When two established local health systems unite as one collaborative network, healthcare becomes so much more. Centralus Health, an affiliation of Arnot Health and Cayuga Health, is focused on our region's changing needs and your wellbeing. More than a group of experienced caregivers, Centralus Health is a partnership of advocates who strive to eliminate barriers to better health, innovating and evolving services in our communities for enhanced holistic care close to home. Beyond clinical outcomes, it's strengthening community connections and setting a higher standard for quality that's exceptionally personal. Centralus Health is central to wellness-for all of us. The Cayuga Heart and Vascular Center Patient Services Representative serves as a key member of a multidisciplinary team dedicated to providing inpatient and outpatient cardiovascular services. Successful candidates will be results driven, organized, and collaborative individuals with a dedication to quality customer service.
Requirements
- Associates degree or equivalent experience
- Proficient in Microsoft Office suite
- Strong interpersonal skills with experience in customer service
Nice To Haves
- Bachelor's degree Preferred
- Experience in Electronic Medical Record Systems such as Meditech, Medent, and Epic.
Responsibilities
- Coordinate with outpatient clinics to schedule cardiac testing and invasive cardiovascular procedures.
- Collaborate with outpatient and inpatient services to verify patient demographics, procedural ordering, and procedural authorization.
- Reconcile provider and schedules with procedural unit schedules and verify appropriate block utilization
- Creates and organizes all aspects of patient charts, maintains adequate levels of office supplies.
- Manage the operations of the front desk of the department, provide a welcoming forward facing demeanor for all incoming outpatients and provider requests.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
