Patient Service Representative
About The Position
Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform. Gateway Diagnostic Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our location in Frisco, TX. Shift: Monday - Friday (11:00am - 8:00pm) with rotating Saturday's Bilingual Preferred! Our comprehensive benefits package includes: Medical / Dental / Vision / Life / Pharmacy Plans 401(k) with Employer Contribution Paid Short-Term Disability Paid Vacation Time PTO Accrual Beginning Day 1 Colleague Referral Bonus Program About Us: Gateway Diagnostic Imaging is a premier provider of diagnostic imaging services, offering a comprehensive range of imaging solutions within a comfortable, service-oriented outpatient setting. Our philosophy at Gateway is to integrate state-of-the-art equipment, highly qualified radiologists, and exceptional customer service for referring physicians, patients, and payors, ensuring the highest standards in outpatient radiology. We are recognized for our unwavering commitment to patient care delivered in a compassionate environment, coupled with a strong conviction that quality diagnostic imaging and excellence in service lead to cost-effective medical care. #GDIL Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce. Lumexa Imaging is an equal opportunity employer.
Requirements
- 1-4 Years Experience in Medical Office Setting or Hospital
- Ability to Handle Heavy Patient Volume
- Strong Customer Service and Computer Skills
- Ability to Multi-Task
Nice To Haves
- Experience in Authorizations and Insurance Verification preferred
- Bilingual (English/Spanish) preferred
Responsibilities
- Schedule Patients for Diagnostic Exams and Procedures
- Assist with Authorization and Verifications
- Checking In / Out Patients
- Answering Multiple Phone Lines
- Provide Accurate and Complete Information to Billing Office
- Insurance Verification
- Ensure Accuracy of Patient Data Entered Into System
- Process Requests and Filing of Patient Records
Benefits
- Medical / Dental / Vision / Life / Pharmacy Plans
- 401(k) with Employer Contribution
- Paid Short-Term Disability
- Paid Vacation Time
- PTO Accrual Beginning Day 1
- Colleague Referral Bonus Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
