Patient Service Specialist
About The Position
At Kessler, we take pride in creating an exceptional patient experience, helping our patients get back to athletics, work, life, and the things they love. Our benefits package supports your career growth and personal well-being: Start Strong: Our mentorship and orientation programs ensure a successful transition Ease the Burden: Our student debt benefit program helps alleviate the financial pressure of student debtRecharge & Refresh: Generous PTO to maintain a healthy work-life balanceYour Health Matters: Comprehensive benefits packagesInvest in Your Future: Company matching 401(k) retirement plansAdvance your Career: We offer a tuition reimbursement programGo Anywhere with Us: 1900 centers in 39 states, offering internal movement
Requirements
- HS diploma or GED is required
- Customer service experience required
Nice To Haves
- Knowledge of insurance verification preferred
- Healthcare, Medical, Dental office administration preferred
- Bilingual in English/Spanish is preferred
Responsibilities
- Greets patients with exceptional customer service to create a positive patient experience
- Answers phones
- Ability to Multi-task in a high volume setting
- Insurance verification and pre-authorization
- Schedules patients appointments and checks them in at arrival
- Collection of co-pays
- Daily cash balancing and weekly banking deposits
- Patient intake and data entry to ensure proper billing
- Complete daily billing reports and work with central billing office (CBO)
- Communication and teamwork with clinic staff as well as all supporting departments to create an enjoyable, seamless experience
Benefits
- mentorship and orientation programs
- student debt benefit program
- Generous PTO
- Comprehensive benefits packages
- Company matching 401(k) retirement plans
- tuition reimbursement program
- internal movement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
