Patient Service Technician - CMV (Delivering Medical Equipment. Shift: Mon, Tue, Fri, Sat, Sun 1:00pm - 9:30pm)
About The Position
At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™. About the Role The Delivery Technician delivers, sets up, and picks up durable medical equipment (DME) in patient homes. You will educate patients on basic equipment use and ensure safe operation while providing high‑quality customer service. Why This Delivery Technician Role Is Different This role plays a critical part in supporting patient safety, comfort, and independence. At our Phoenix Metro market, you’ll join a flagship facility, supportive, tight‑knit team where you’re known, valued, and trusted. You’re not just dropping off equipment; you’re providing essential support to patients in their homes. Key Highlights Larger branch with close teamwork and strong support Clear on‑call expectations with transparent rotation Hands‑on role with mechanical and patient‑facing responsibilities Stable schedule with flexibility Safe Driver Bonus eligible Schedule Multiple shifts available – we service patients 7 days a week On‑Call Transparency On‑call once every 3 to 4 weeks Paid an on‑call stipend Paid from the moment you leave home for a call Overtime paid if on-call causes over 40 hours in the week Techs can take vehicle home for on-call duties – With management approval Travel Requirements Service radius up to 2 hours from the branch Salary Range $19.00–$23.00 per hour Pay varies based on experience, skills, and location Eligible for Safe Driver Bonus
Requirements
- Ability to lift, carry and maneuver equipment weighing up to 50 lbs. as part of daily deliveries and set-ups
- High school diploma or equivalent
- At least one-year of related work experience is required
- 21 years of age or older
- Valid driver’s license
- Completion of Apria’s Driver Training Program
- English reading, writing, and speaking skills
Nice To Haves
- Willingness to learn
- Dependability
- Adaptability
- Strong customer service and bedside manner
- Mechanical aptitude
- Comfort entering patient homes
Responsibilities
- Safely lift, carry, and maneuver equipment ranging from 10 lbs – 160 lbs as part of daily deliveries and setups
- Deliver, set up, and pick up DME and supplies inside patient homes
- Provide clear, compassionate, professional instruction on equipment use
- Offer a high level of customer service and support to patients who may rely on this equipment for life‑sustaining needs
- Load and unload equipment from the delivery vehicle
- Respond to emergency delivery requests when needed
- Complete delivery logs, pickup forms, and vehicle documentation accurately
- Maintain supply components in patient profiles
- Assist with equipment cleaning and minor repairs
- Perform routine vehicle checks
- Support additional duties as assigned
Benefits
- Medical, dental, and vision care coverage
- Paid time off plan
- 401(k) Plan
- Flexible Spending Accounts
- Basic life insurance
- Short-and long-term disability coverage
- Accident insurance
- Teammate Assistance Program
- Paid parental leave
- Domestic partner benefits
- Mental, physical, and financial well-being programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
