Patient Services Intern
About The Position
Ipsen is a leading global biopharmaceutical company committed to improving lives through innovative medicines in Oncology, Rare Disease, and Neuroscience. As part of our mission, we are seeking motivated undergraduate students to join our summer internship program at our Cambridge, MA office. This program offers a unique opportunity to gain hands-on experience in a dynamic, purpose-driven organization that values collaboration, innovation, and impact. As a Patient Services Intern on the Value & Access team, you will gain hands-on experience in how Ipsen supports patients throughout their treatment journey by ensuring timely access to therapies and delivering exceptional service. This internship provides exposure to the critical role Value & Access plays in designing patient support programs, facilitating affordability solutions, and collaborating with cross-functional teams to remove barriers to care. You will learn how patient-centric strategies are implemented to enhance the overall experience, improve adherence, and drive positive health outcomes across therapeutic areas. We will not consider graduate students or undergraduate students graduating before December 2026. We are also not providing housing support so students will need to provide their own housing over the course of the 11-week program.
Requirements
- Rising senior pursuing a BA/BS in business or related field
- 3.0 GPA is a minimum requirement
- Must be eligible to work in the U.S.
- Experience with the MS Office suite, particularly Excel and PowerPoint
- Strong attention to detail with ability to multitask and prioritize workloads
- Analytical approach to solving problems with ability to influence and negotiate
- Works well with others in a team environment
- Proactive with a can-do attitude and the ability to adapt to a fast-changing environment
- Excellent communication and presentation skills
- Able to work onsite 2-3 days per week for the full duration of the 11-week program
Responsibilities
- Participate in a three-month program in Value & Access within our Cambridge, MA office
- Learn the structure and function of the Value & Access teams, and build relationships with key stakeholders
- Learn about the process of the enrollment processes for patient support programs.
- Help track and report program metrics (e.g., turnaround times, patient satisfaction).
- Contribute to projects related to copay assistance, financial support, and reimbursement navigation.
- Gain exposure to best practices for improving patient affordability and access.
- Compile and analyze data on patient services utilization and outcomes.
- Prepare dashboards or summaries for internal stakeholders.
- Learn about legal and regulatory requirements for patient support programs in the biopharmaceutical industry.
- Assist in material development and work closely with ad agency in program collateral
- Assist in ensuring adherence to compliance guidelines.
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What This Job Offers
Career Level
Intern
