Patient Services Manager - North Bergen, NJ

Compass Group • West New York, NJ

16d • $50,500 - $76,000 • Onsite

About The Position

We are seeking a Patient Services Manager to lead our Patient Services Team in an Acute Care setting in City, State.

Requirements

• Associate degree with one (1) year work experience in food services or related field, or bachelor’s degree in food service technology/management or related field
• Minimum of one (1) year experience in food service management preferred in an acute care setting
• Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems

Nice To Haves

• Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
• ServSafe® certified, desirable

Responsibilities

• Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
• Hires, directs, coaches, trains, and develops patient service team members
• Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
• Ensures patient services staff assists in achieving stated patient satisfaction goals
• Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
• Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree