Patient Services Rep

The University of Kansas Health System St. Francis Campus•Topeka, KS

About The Position

Join our team as a full-time, Patient Services Representative in Topeka, KS. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: The University of Kansas Health System St. Francis Campus, a part of a rich legacy of compassionate care since 1909, now offers 378 licensed beds, a history of innovation, and strong community support.

Requirements

High School Diploma/GED
One year of experience in office setting customer service-related role

Nice To Haves

CHAA (Certified Healthcare Access Associate)
Prior experience in hospital or physician clinic registration and/or scheduling in an ancillary department; insurance eligibility/verification

Responsibilities

Demonstrates excellent customer service skills by providing a patient friendly and pleasant admitting process to assure that patient and family needs are met in a timely manner.
Responsible for accurate registration of patient, participating in on-call rotation as assigned, communication of Health Center policies, financial responsibilities, and Patient Rights and Responsibilities according to departmental operating procedures.
Ensures compliance with Joint Commission and EMTALA regulations and other regulatory agencies.
Works under the supervision of the Patient Access Supervisor.