About The Position

No phones. No check-ins. Just focused cardiology scheduling. Role Snapshot Role: Patient Services Representative – Cardiology Location/Type: Columbia, MD Hybrid (4 onsite, 1 remote) Pay: $18.00–$20.00/hr Schedule: Full-time Weekday business hours Own follow-up scheduling end-to-end. Clear scope. Fewer interruptions. What You’ll Do Work EMR follow-up tasks (return visits, provider requests) Schedule cardiology follow-ups only Run insurance eligibility (active coverage checks) Secure and document referrals before visits Support prior authorization coordination Manage reminders to reduce no-shows Refill cancelled slots fast to protect schedules Respond to admin message pools Print, fax, mail patient letters as needed

Requirements

  • High school diploma or GED
  • 2+ years outpatient or specialty clinic scheduling
  • Strong insurance eligibility and referral knowledge
  • EMR/EHR experience
  • Clear, confident patient communication
  • Comfortable with structured, task-driven workflow

Nice To Haves

  • Cardiology experience
  • Specialty clinic background (GI, ortho, pulmonary, oncology, urology)

Responsibilities

  • Work EMR follow-up tasks (return visits, provider requests)
  • Schedule cardiology follow-ups only
  • Run insurance eligibility (active coverage checks)
  • Secure and document referrals before visits
  • Support prior authorization coordination
  • Manage reminders to reduce no-shows
  • Refill cancelled slots fast to protect schedules
  • Respond to admin message pools
  • Print, fax, mail patient letters as needed

Benefits

  • Pay: $18.00–$20.00/hr
  • Medical, dental, vision
  • PTO
  • Stable weekday hours (no shift chaos)
  • Focused role (no inbound phones to manage, no front desk, no copays)
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