Patient Services Representative

Hawai'i Island Community Health Center • Hilo, HI

12d • $19 - $22 • Onsite

About The Position

The Patient Services Representative, under the Office Manager’s direction, greets and registers patients, schedules appointments, and collects payments while providing supportive, responsive service to patients and visitors. Duties may vary depending on specific assignments within HICHC.

Requirements

• High school diploma or equivalent
• Six months to one year related experience and/or training is required
• The position requires basic office skills, computer proficiency for data entry and report generation, multitasking, and the ability to follow instructions and meet deadlines.
• The role also involves taking initiative to resolve patient concerns.

Responsibilities

• Greets new and returning patients and clients entering the health center and checks them in for scheduled and walk-in appointments.
• Updates patient records to verify contact information.
• Greets other visitors to the health center and directs them to the appropriate offices or individual staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees