Patient Services Representative (Multiple Opportunities in Allegheny County)
About The Position
UPMC is hiring Patient Services Representatives to support patient check-in at our hospitals and outpatient clinics in Allegheny County and Cranberry. Typically, schedules are Monday-Friday during daylight hours, however some schedules require evening and/or weekend availability. Apply today to talk more about what locations and schedules work best for you. Whether you are a seasoned professional or looking to start a new healthcare career, the Patient Services Representative position is a great opportunity for you! We are seeking candidates with strong customer service skills and a desire to enhance and create a positive experience during a patient's visit to UPMC.
Requirements
- Completion of high school diploma or equivalent is required.
Responsibilities
- Guide patient through the check-in process
- Collect copayments and any other applicable patient payments
- Confirm and/or update patient registration information
- Schedule or connect the patient to resources to schedule for ancillary services at checkout
- Assist patients in education of financial responsibility and connect them to advocacy resources as needed
- Confirm/verify insurance benefits with the appropriate carrier
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
