Patient Services Representative (FT; 40hrs/wk) - Chestnut Hill Hospital

Temple University Health SystemPhiladelphia, PA
4d

About The Position

The Patient Services Representative is responsible for patient registration, scheduling, customer service and clerical support. Duties include accepting, recording and verifying insurance information, processing preauthorization requests, collecting copays and account balance payments, scanning documents into EMR and other administrative tasks related to the efficient operations of the department. Incumbents must ensure contact with patients, families, the community, vendors, coworkers and physicians are carried out in a friendly, courteous, helpful and considerate manner.

Requirements

  • High School Diploma or Equivalent OR - GED
  • Relevant experience may be considered in lieu of education

Responsibilities

  • patient registration
  • scheduling
  • customer service
  • clerical support
  • accepting, recording and verifying insurance information
  • processing preauthorization requests
  • collecting copays and account balance payments
  • scanning documents into EMR
  • other administrative tasks related to the efficient operations of the department
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