Patient Services Specialist- Scheduling for GI in NE Portland

The Oregon Clinic • Portland, OR

18h • $20 - $32

About The Position

Join us at The Oregon Clinic as a full-time Patient Services Specialist. Work alongside a collaborative team of patient-focused colleagues and physicians in our thriving Gastroenterology East Clinic in Northeast Portland. Each patient receives the highest value care tailored to their needs. Every person at TOC makes a difference in our mission of delivering world-class care with kindness and empathy. As a member of our team, you have the opportunity to make a valuable impact within the local community and our ecosystem of care. By providing patients and internal and external stakeholders with a consistent, efficient, and easy experience, you’ll help ensure that patients at The Oregon Clinic Gastroenterology East Clinic receive the highest value care tailored to their needs. Using excellent customer service and communications skills, your primary duties in this role include: Scheduling appointments for new and established patients in an efficient and timely manner. Obtaining and completing insurance information. Answering phones. Providing coverage for our medical records and front desk teams. Obtaining and completing insurance information. Updating records as needed. Other duties as assigned. This position is currently phone-based but may require scheduling patients in the office and is very high volume; therefore, excellent customer service skills and communication skills are required.

Requirements

• Minimum of one (1) year work experience, preferably in a medical office is strongly preferred.
• Prior Electronic Medical Record (EMR) experience is strongly preferred.
• Demonstrated ability to initiate, work independently, and effectively multitask.
• Excellent attendance and work ethic.
• Positive attitude and desire to be a team player.
• Ability to communicate professionally and effectively with patients, physicians and other team members.
• A commitment to patient-focused care, privacy, and safety.

Nice To Haves

• Specialty care GI experience is a plus!
• Epic experience is a super plus!

Responsibilities

• Scheduling appointments for new and established patients in an efficient and timely manner.
• Obtaining and completing insurance information.
• Answering phones.
• Providing coverage for our medical records and front desk teams.
• Obtaining and completing insurance information.
• Updating records as needed.
• Other duties as assigned.

Benefits

• Healthcare: Employee is 100% covered Medical, Dental, and Prescription Insurance
• Financial Wellbeing: Generous 401(k) plan and Flexible Spending Account options
• Work-Life Balance: Paid Time Off plus 9 paid holidays annually
• Wellness Support: Robust wellness program and employee assistance services
• Commuter Benefits: 70% of Tri-Met transit pass covered
• Additional Perks: Employee discounts and optional benefits like Pet Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed