Patient Svc Representative - KMG Ortho

Kirby Medical CenterMonticello, IL
12dOnsite

About The Position

Provides front end patient and clinic support through insurance and demographic collection and verification, assists patients with documentation, performs appropriate appointment scheduling, documents patient-related phone calls in the EMR, and explains wait times and sets reasonable expectations for waiting patients.

Requirements

  • One year experience in office setting or hospital setting preferred.
  • Experience with billing and insurance preferred.

Responsibilities

  • Provides front end patient and clinic support through insurance and demographic collection and verification
  • Assists patients with documentation
  • Performs appropriate appointment scheduling
  • Documents patient-related phone calls in the EMR
  • Explains wait times and sets reasonable expectations for waiting patients

Benefits

  • 40 hours of PTO effective date of hire
  • Health, Dental, Vision and Life insurance effective date of hire
  • Generous 401(k) match effective after 90 days
  • Quality/Goal incentive annually
  • Free Wellness Program
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