Patron Program Coordinator

The Metropolitan Museum of ArtNew York, NY
5dOnsite

About The Position

As the Patron Program Coordinator, you will report to the Deputy Chief Officer for Patrons and provide vital administrative and programmatic support for the Patron Program at The Metropolitan Museum of Art. You will help to ensure the timely completion of acquisition and renewal campaigns to all levels of Patrons. You will support the Patrons team and Membership Events teams for all Patron-level events and programs. You will work closely with colleagues in the Institutional Advancement department for effective donor communication and stewardship. You are highly organized and a self-starter who excels both at database work and in face-to-face interactions. Please submit your cover letter and resume to be considered for this role.

Requirements

  • Bachelor’s degree required
  • 2-3 years of relevant experience working with members, donors, or patrons
  • Proficiency in Microsoft Office suite (Outlook, Word, Excel, PowerPoint) is required
  • Exceptional verbal and written communication skills
  • Highly organized and a self-starter

Nice To Haves

  • Knowledge of the NYC art world is preferred
  • Experience with Tessitura or similar fundraising software is preferred
  • Ability to work occasional nights and weekends as needed

Responsibilities

  • Provide overall administrative assistance to the Patron Program, which raises $6.5M+ annually.
  • Assist with Patron acquisition and retention efforts, by ensuring timely renewal letter deployment and administrative support around all acquisition and lapsed recapture campaigns.
  • Support Patron programs and events in coordination with the Membership Events Team, including creating preparatory materials.
  • Maintain Patron materials on a rolling basis, including the Patron Events calendar, the Patrons Circle and Leadership Circle brochures, and other publications as needed.
  • Provide administrative and database support for the Deputy Chief Officer for Patrons, including scheduling meetings, pulling reports/lists, and tracking meeting notes in Tessitura.
  • Update Leadership Circle Recognition Board annually for installation in the Great Hall.
  • Liaise with Patrons at events and over the phone/email.
  • Work with the Institutional Advancement Operations team and specifically the Associate of Patron Services as needed.
  • Coordinate private tours for high-level Patrons.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, vision and life insurance
  • 403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match
  • Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays
  • Long-term disability coverage
  • Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses)
  • Commuter benefits (pre-tax income for parking or mass transit expenses)
  • Free financial-planning services
  • Financial assistance for relevant coursework, seminars, and training programs
  • 25% discount for staff in Museum shops
  • A subsidized staff cafeteria
  • Access to the Museums Council pass, which grants free admission to various museums and cultural institutions
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