Payment Poster (65590)

United DigestiveAtlanta, GA
2dOnsite

About The Position

United Digestives Payment Poster is responsible for entering accurate and appropriate payments for healthcare services rendered.

Requirements

  • High School Diploma or GED required.
  • A minimum of 1 years experience in healthcare, or related field, posting payments; or a combination of education, training, and experience in a healthcare business office environment.
  • General math skills and proficiency using a 10-key calculator are required.
  • Must have knowledge of Medicare/Medicaid, Blue Cross and United Healthcare payment methods, rules, and regulations along with the billing and payment forms associated with all insurances.
  • Must have experience with computer and business software programs including EXCEL, and Microsoft Office.
  • Display a professional outgoing warm and helpful attitude
  • Provide a high level of customer service
  • Communicate effectively with other employees and patients regarding the details of the different insurance payment methods and associated allowances.
  • Communicate clearly with patients and coworkers through telephone, email, and in-person
  • Plan, prioritize, and complete multiple tasks as delegated by the Revenue Cycle Manager
  • Detail oriented and possess strong time management skills to manage multiple priorities
  • Work under pressure, assess, respond, and communicate issues in a timely manner
  • Maintain composure and set a professional example to patients and coworkers
  • Productivity based assignments to be completed within period assigned
  • May be required to work occasional overtime

Nice To Haves

  • Associates Degree preferred.

Responsibilities

  • Accesses direct deposits via on-line banking software to verify payments deposited prior to posting
  • Posts and reconciles payments and adjustments received in an 835 electronic format and from bank reports daily
  • Reconciles daily and monthly cash posted in the system to the cash deposited in the bank and completes corrections as necessary
  • Data enters status and payor payment reason codes if applicable from payor Explanation of Benefits (EOBs) and remittances
  • Researches and resolves account balance discrepancies or edits and takes appropriate corrective action, assuring data is accurate and submitted in accordance with processing deadlines
  • Posts all payments and adjustments to the appropriate accounts, maintaining the highest of quality for each transaction processed
  • Contacts insurance companies on questionable or missing EOBs
  • Works and resolves both insurance and patient credit balances
  • Transfers balances to self-pay or secondary insurances
  • Researches and clears unapplied payments
  • Additional duties and responsibilities as assigned
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