Payment Specialist ZD

Caesars Entertainment • Atlantic City, NJ

6d • $39,520

About The Position

The Payments Specialist handles all customer contacts (phone, email & live chat), following the Customer Service guidelines & procedures in a timely manner. Assists Player Support Representatives with account reviews for payment processing. Shows a commitment to ensuring responsible gaming. Processes a high volume of payments for players, ensuring all approval processes are met prior to approvals being granted. Requires NJ Casino License (CER).

Requirements

• Requires NJ Casino License (CER)

Responsibilities

• Handling all customer contacts (phone, email & live chat), following the Customer Service guidelines & procedures in a timely manner
• Assisting Player Support Representatives with account reviews for payment processing
• Show a commitment to ensuring responsible gaming.
• Processing a high volume of payments for players, ensuring all approval processes are met prior to approvals being granted.
• Requires NJ Casino License (CER)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees