Payroll Administrator

AmTrust Financial Services, Inc.•Cleveland, OH

2d•$22 - $33

About The Position

The Payroll Administrator performs activities necessary to support the bi-weekly payroll processing for the domestic group of employees. Duties include checking and auditing timekeeping records for compliance with established standards, validating new hire data for accuracy, and other payroll compliance audits. The person processes all employee final payments, income withholding orders, and employment verifications. Additionally, the Payroll Administrator provides a high level of customer service and resolves inquiries; determines root cause of the problem; explains best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains a solid understanding of AmTrust’s mission, vision, and values. Upholds the standards of the AmTrust organization.

Requirements

Associates Degree OR equivalent combination of education and experience, preferably through the American Payroll Association
Demonstrated proficiency with Microsoft Excel
Excellent written, verbal, and interpersonal communication skills.
Strong professional ethics to maintain confidentiality of sensitive personal information of applicants, employees, former employees, and other matters affecting employee relations
Strong attention to detail and ability to maintain accurate files/records
Detail orientation and time management skills, including the ability to handle multiple priorities and deliver within tight deadlines
Willingness to work in a team environment and assist colleagues with other payroll duties as necessary
Willingness and ability to work overtime as necessary to support business operations.
Working on holidays and weekends when payroll schedule and special events require.

Nice To Haves

Bachelor’s Degree

Responsibilities

Supports and contributes to the processing of bi-weekly payroll for employees across 48 states.
Communicates and partners with the Human Resources Department to ensure the integrity and accuracy of payroll data, including auditing new hire, termination, transfer, and compensation change information
Coordinates the processing of employee income withholding orders with the service provider, ensuring timely notification, accurate calculations, and proper documentation within Workday. Verifies that correct withholding amounts are deducted and monitors ADP for garnishment refunds, ensuring timely credits are applied to employee accounts
Calculates and processes off-cycle checks for termination payments while ensuring compliance with state laws.
Provides customer service support to payroll customers by responding to inquiries related to paychecks, time entry procedures, and navigation within Workday. Assists employees in locating payroll forms and information, submitting completed documentation.
Processes direct deposit returns and stop payment on checks.
Performs a variety of routine office duties such as, filing payroll-related documents in the appropriate personnel file or payroll folders.
Work with Accounting team to review and process escheatment matters.
Assists with special projects as assigned by the payroll manager.
Keeps current with market trends and demands.
Performs other functionally related duties as assigned.