Payroll & Human Resources Compliance Coordinator

Goodwill of Central & Southern Indiana•Indianapolis, IN

1d•$19 - $22•Onsite

About The Position

The Payroll & Human Resources Compliance Coordinator supports the effective delivery of payroll and workforce compliance functions while providing high-quality customer service to employees and leaders across the organization. This role is responsible for ensuring accurate and timely payroll processing, maintaining compliance with employment eligibility requirements, and safeguarding sensitive employee information. This role responds to payroll and verification inquiries, resolves issues with professionalism and care, and helps promote a positive and compliant employee experience. Working collaboratively with Human Resources, Finance, and operational teams, this position contributes to strong internal controls, regulatory adherence, and continuous process improvement. This position reports to the Payroll Manager and maintains a dotted-line reporting relationship to the Employee Relations team within Human Resources.

Requirements

Experience supporting payroll, accounting, or human resources functions in an organizational setting preferred.
Familiarity with payroll processing procedures, timekeeping systems, and basic reporting practices preferred.
Demonstrates a working knowledge of payroll-related compliance requirements and the ability to follow established policies and procedures.
Comfortable reviewing data for accuracy, identifying discrepancies, and escalating complex issues appropriately.
Experience using HRIS or payroll systems (e.g., Workday) preferred.
Proficient in Google Suite and Microsoft Office applications, particularly Excel for basic formulas, sorting, filtering, and data review.
Experience working within HRIS or payroll systems preferred (e.g., Workday), with the ability to accurately enter, review, and maintain data.
Demonstrates attention to detail and the ability to learn new systems and technology with training.
Builds positive working relationships with coworkers, managers, and external partners.
Seeks information when needed and shares relevant updates to support team effectiveness and customer satisfaction.
Works cooperatively with others to complete tasks and meet deadlines.
Contributes to team goals by providing reliable and accurate support
Reviews payroll and employee data for accuracy, identifies discrepancies, and escalates complex issues appropriately.
Applies sound judgment when following established procedures.
Communicates clearly and professionally in person, by phone, and in writing.
Listens actively to understand employee and manager concerns and provides accurate information or directs inquiries appropriately.
Maintains organized records and manages multiple tasks while meeting payroll and compliance deadlines.
Demonstrates strong attention to detail and follow-through.
Adjusts to changing priorities and deadlines, particularly during payroll processing cycles.
Maintains a positive and solution-focused attitude.
Understands how payroll and HR compliance processes support overall organizational operations and employee experience.
Completes assigned tasks accurately and on time.
Takes responsibility for errors and works to correct them promptly.

Nice To Haves

Experience in a nonprofit or multi-location environment is helpful but not required.

Responsibilities

Assist with processing payroll for multiple employee groups, ensuring data accuracy and timely completion under established procedures.
Monitor and complete assigned Workday inbox tasks related to payroll, time entry, and payment elections.
Review and resolve routine payroll exceptions, including missing payment elections, invalid routing numbers, and direct deposit updates.
Process payroll-related data uploads (EIBs) such as stipends, taxable fringe benefits, and wellness deductions as directed.
Support Wisely, Daily Pay, and other payroll payment platforms by resolving enrollment errors and routine issues.
Prepare standard payroll and headcount reports and distribute to leadership as requested.
Respond to employee payroll inquiries via phone, email, and help tickets, providing timely and customer-focused service.
Process employment verifications and assist with wage withholding orders following established procedures.
Maintain organized and compliant payroll and employment verification records.
Complete Form I-9 reviews, data entry, and correspondence for new hires, maintaining accurate documentation.
Submit E-Verify cases within required timelines and escalate non-routine cases to leadership.
Audit federal, state, and local compliance posters to ensure they are current and posted at each site.
Audit compliance training, policy sign-offs, and follow up on non-compliance, escalating to leadership as needed
Monitor and audit Employment Authorization Documents (EADs) approaching expiration, notify employees and managers, assist with renewal steps,, maintain a centralized tracker, and escalate cases to leadership as needed
Triage subpoenas and legal requests and escalate cases to leadership as needed.
Provide backup support to payroll and HR team members and assist with special projects as assigned.

Benefits

Continuing education and leadership development as well as tuition reimbursement
Comprehensive health plan
Generous paid time off (PTO) and paid holidays
Sabbatical and parental leaves
Life, dental and vision insurance
Short- and long-term disability plans
Nationally recognized preventive health and wellness program
Section 125 pretax health spending account, dependent care spending account, and premiums
Retirement planning options with generous company % match
Eligible for the Public Student Loan Forgiveness (PSLF) program