Payroll Implementation Specialist

Insperity • Kennesaw, TX

46d

About The Position

This position is responsible for the accurate and timely implementation of payroll and supporting services that result in client retention, growth and satisfaction. This includes onboarding new assigned clients, analyzing payroll data, inputting and balancing payroll data, processing payroll and reviewing payroll reports for distribution to clients. The Payroll Implementation Specialist I provides support to clients through implementation while acting as a trusted advisor to internal partners. Provides new client training with support from Supervisor. Demonstrates proficiency in Web Reporting.

Requirements

• High School Diploma or equivalent is required.
• Four to six years of experience in payroll administration or other relevant experience.
• FPC or CPP Certification or completion of FLSA PayTrain module (85%)
• Strong proficiency and experience in payroll administration and practices, and knowledge of federal, state, and local payroll laws and regulations.
• Customer service skills in a team environment
• Demonstrated leadership behaviors with peers and other internal/external constituents.
• Able to effectively interact with multiple internal and external business units.
• Strong time management, organizational and facilitation skills with experience handling multiple task/activities in an efficient and timely manner.
• Exhibits good stewardship of monetary resources.
• Understands various HR disciplines and their role and impact on business as it relates to payroll, benefits, taxation, accounting, employment documentation, employment and general HR practices.
• Demonstrates effective business communication skills to facilitate high service excellence as a value add value and service recovery with clients.
• Communicates tactfully and effectively, verbally and in writing, with all levels of the organization and maintains effective work relations with those encountered in the course of employment.
• Able to communicate to a wide audience on the technical applications of payroll as applied to business and accounting as well as with client contacts for change management in practices and processes that do not support compliance with local, state or federal law pertaining to payroll and labor practices.
• Proficiency with Microsoft Office programs and demonstrated ability to learn other application programs as needed.
• Principles, practices and procedures of general business including modern office methods, practices, procedures, and equipment, clerical methods, techniques, and filing systems.

Nice To Haves

• Bachelor’s Degree is preferred.
• Minimum of two years Insperity or PEO industry payroll experience are preferred.

Responsibilities

• Onboards new assigned clients, with various client company structures and in multiple states/localities, to payroll and provides related services to ensure accurate and timely implementation.
• Analyzes payroll data supplied by clients for accuracy and completeness, inputs and balances payroll data accurately, processes payroll, and reviews/analyzes payroll reports for accuracy and timely distribution to clients.
• Ensures accurate compliance with payroll laws and regulations for Insperity and the client.
• Supports client satisfaction indicators via quality service checks among clients and service observations performed by supervisor to ensure client satisfaction.
• Interfaces with department management and other internal constituents to support actions and initiatives, which improves organization-wide client retention.
• Participates in client meetings to support clients’ perception of the value derived from Insperity’s services.
• Maintains flexibility in schedule to accommodate clients’ needs.
• Researches, gathers and analyzes clients’ needs pertaining to payroll processing, reporting, related Insperity services and day-to-day operations for assigned clients.
• Maintains knowledge of a business’s financial operation relating to payroll and accounting for small to mid-size business operations from an owner/payroll contact/on-site supervisor/CPA perspective to make business decisions and gives guidance to clients.
• Identifies payroll service solutions to streamline or enhance the payroll service delivery to clients and makes recommendations for improvements to processes and policies while maintaining compliance with laws and regulations applicable to payroll processing and administration.
• Supports process and audit efforts to ensure integrity and accountability for Sarbanes-Oxley compliance.
• Maintains knowledge in federal, state and local payroll administration laws, regulations and best practices.
• Provides customer focused interaction ensuring timely response and effective follow-up on client and/or internal requests and/or issues.
• Provides ongoing and timely communication to payroll teammates, payroll supervisor and service teams on the status of relationship with client, and alerts appropriate internal departments with information pertinent to the maintenance of the client relationship.
• Participates in testing of new payroll processes and enhancements.
• Acts as back-up to supervisor, other payroll functions as assigned and provides project support.
• Mentors new payroll personnel.
• Assists in the accomplishment of Insperity Company goals.
• Helps other employees to accomplish Insperity Company goals.
• Performs other duties as may be assigned by department supervisor.
• Participates in the Disaster Recovery plan as required.

Benefits

• Flexibility: Over 80% of Insperity’s jobs have flexibility.
• Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.
• Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees