PBX Operator- Greenville PRN

Hunt Regional Healthcare•Greenville, TX

About The Position

Maintains safe and secure environment for patients, visitors and employees by patrolling and monitoring premises and personnel. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures. Controls traffic by directing traffic. Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.

Requirements

High school diploma or GED.
None
None
Must successfully pass criminal background check.
Basic computer knowledge.
Knowledge of investigative procedures, de-escalating violence, facility security, infant/child abduction and protection mechanisms.

Nice To Haves

None

Responsibilities

Demonstrates an understanding of and adherence to the HMHD Compliance Plan.
Conduct reflects HMHD's values and a commitment to HMHD's Code of Conduct.
Attends the required corporate integrity and compliance training and education programs.
Demonstrates proficiency in understanding the materials presented during the corporate integrity and compliance training and education program.
Complies with all HIPAA standards.
Provides a visible deterrence to crime and prohibited activities by patrolling the buildings and grounds of the facility.
Responds quickly and effectively to emergent and nonemergent situations.
Ensures only authorized staff are admitted onto facility premises.
Escorts visitors, patients and staff to and from parking areas.
Assists motorists who become stranded on facility property.
Performs all aspects of care and service in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
Supports and maintains a culture of safety and quality.
Maintains current information in lost and found logs. Notifies individuals when items reported as missing are located.
Issues facility keys to authorized facility staff.
Serves as a member of the Fire Response Team and responds to code RED.
Investigates incidents of unusual circumstances reported by facility staff, visitors, physicians or patients and reports all incidents, verbally or through general incident form, by the end of each shift.
Writes accurate, clear and legible incident reports and documents investigatory steps and results.
Responds to emergency calls for assistance to control disorderly conduct or combative patients including assisting patient care staff in restraining patients.
Patrols buildings and grounds; inspects doors, windows and locks to determine level of security.
Patrols parking areas to detect any irregularities.
Inspects outgoing parcels as necessary to prevent theft of facility property.
Reports all safety and fire hazards observed on routine patrols and inspections.
Periodically conducts security classes for new staff and refresher security classes for current staff.
Assists and gives courteous responses to any inquiries made by patients, visitors or staff.
Monitors the facility using electronic security equipment (closed-circuit television, alarms, etc.).
Enforces all facility policies and procedures as assigned by administration and the Security Department Manager.
Participates in performance improvement activities.
Performs all other responsibilities as directed.
Adheres to dress code, appearance is neat and clean.
Completes annual education requirements.
Maintains regulatory requirements.
Maintains patient and staff confidentiality at all times.
Reports to work on time and as scheduled, completes work within designated time.
Wears identification while on duty, uses computerized punch time system correctly.
Completes in-services and returns in a timely fashion.
Attends annual review and department in-services, as scheduled.
Attends at least 10 staff meetings annually, reads and returns all monthly staff meeting minutes.
Represents the organization in a positive and professional manner.
Actively participates in performance improvement and continuous quality improvement (CQI) activities.
Complies with all organizational policies regarding ethical business practices.
Communicates the mission, ethics and goals of the facility, as well as the focus statement of the department.