Hawarden PC Support Specialist

Coilcraft•Hawarden, IA

50d•Onsite

About The Position

Coilcraft is a successful, privately-held company with a worldwide reputation for high quality passive electronic components. Coilcraft operates in a wide range of industries, including telecommunication, computers, automotive, broadband communications and consumer electronics. We have an opening in our IT department in Hawarden, IA for an on-site PC Support Specialist.

Requirements

Experience with Microsoft Office Suite and Windows in a network environment.
Knowledge of all facets of PC and Laptop hardware.
Good communication and customer service skills.
Attention to detail is a must.

Nice To Haves

Knowledge of Linux, IBM Client Access, and MS SQL database applications is a plus.

Responsibilities

Configure and support in-house computer systems, software and peripherals.
First responders to help desk issues and work with second-level support as needed.
Install and configure the network, PC hardware, and software.
Troubleshoot problems in a timely and accurate fashion.
Provide end-user assistance where required.
Investigate new tools and research new technologies.
Suggest changes to improve user experience and company asset utilization.